FAQ

🍪 Aunt Beth’s FAQ

Everything you need to know about our whisky-inspired cookies.

Ordering & Delivery

How long will my cookies stay fresh?

Most of our cookies stay fresh for up to 2 weeks from the date of delivery when stored in a cool, dry place.  See individual notes on each cookie's page.
Want to keep them longer? Freeze them—they thaw beautifully and can be enjoyed for up to 3 months.

How long will my order take to arrive?

Orders typically ship within 3–5 business days, depending on production volume.
You’ll receive a tracking number as soon as your order is on its way.

Do you offer local pickup?

Yes! Local pickup in Toronto is available at checkout. You’ll receive an email when your order is ready.

Can I schedule delivery for a specific date?

Yes — just leave a note at checkout, and we’ll do our best to match your requested date.

Ingredients & Allergens

Are your cookies nut-free?

Some of our cookies contain nuts or nut-based ingredients (ex: Skor toffee contains almonds).
We bake in a kitchen that uses nuts, dairy, gluten, and eggs, so cross-contamination is possible.

Do your cookies contain alcohol?

Yes — each recipe is developed with real whisky or cream liqueur.
The alcohol is baked off, so you get flavour without the burn. They’re safe for all ages.

Do you offer gluten-free, vegan, or dairy-free options?

We do offer both but they are not made at a separate facility. 

Corporate & Event Orders

Do you offer corporate gifting?

Absolutely. We create custom boxes, branded flavours, and premium cookie sets for corporate events, client gifts, and conferences.

Can you customize labels or flavours?

Yes — custom branding, messaging, and whisky collaborations are available with advance notice.

Do you offer volume discounts?

Yes, for large orders. Please reach out through our Corporate & Event Orders page.

Shipping & Packaging

How are the cookies packaged?

All cookies are individually sealed for freshness and packed in our 4Ă—4Ă—4 cookie boxes.

Gift boxes are available as well - just add them while making your purchases.

Where do you ship?

We ship nationwide in Canada and the United States.

Still need help?

Email us at info@auntbethbakes.com and we’ll get right back to you.